Can you decrypt my Haron ransomware files?

It is possible to recover Haron ransomware files, but unfortunately there is usually no easy solution. No free encryption tools exist, and anyone claiming to have a decryption tool is attempting to scam you. The best case scenario is to restore from a backup. If this is not possible, we recommend that you avoid paying…

Can you decrypt my Clop ransomware files?

We have helped a number of clients recover from Clop ransomware and get their data back. There is no readily available free solution to decrypt files encrypted by Clop ransomware; the only working decryption key is in the hands of the hackers. It’s better not to pay the hackers if you can avoid it. However,…

Can you decrypt my Matrix ransomware files?

We have helped many clients recover their data after a Maze ransomware attack. Unfortunately, there are no quick and easy solutions; if there is no recent backup of your file systems, recovering your data will require negotiating with the hackers. If you are able, it’s better not to pay the hackers, as it encourages them…

Can you decrypt my MAKOP ransomware files?

We have had good success in the past decrypting files affected by MAKOP ransomware. Unfortunately, the only way to obtain a working decryption tool at present is to get it from the hackers. We can help ensure that this process goes is as fast and safe as possible. Some ransomware gangs will not provide a…

How long and how can my contact person be reached?

During your acute ransomware incident, our team is available 24/7 in several shifts. Your personal contact is usually available from 8:00 a.m. to 6:00 p.m. in the German time zone (CET +2) and, if necessary, beyond. We understand that this extraordinary situation requires special attention and are therefore at your side with full commitment. Since…

How many employees are working on my case?

Your ransomware incident will be accompanied by a personal ransomware specialist. He is always at your side to provide advice as well as technical support. In addition, he is supported by a team of other experts, as well as a dedicated team, which handles the ransom negotiation and the processing of the ransom payment. This…

How exactly are the working days billed?

Billing takes place for each working day commenced. If you instruct us at 3:30 CET p.m., a full working day will be charged. Ransomware incidents that we have to support immediately require significantly more effort, especially at the beginning, and we have to provide staff immediately. The minimum acceptance is always two days anyway, as…

Up to what ransom amount do you expose the payments?

Normally we will make advance payments for you for ransom payments of up to EUR 25,000. However, this requires a corresponding positive creditworthiness, which we have checked by external creditworthiness companies before our offer. If the requested ransom exceeds EUR 25,000, or the positive creditworthiness check fails, we will send you a proforma invoice in…

Can you decrypt my Avaddon ransomware files?

To our knowledge, there are presently no working free Avaddon decrypt tools for Avaddon ransomware. You can check for free, publicly available decryption tools here. In most cases, the only way to obtain a working Avaddon decrypt tool is through negotiation with the attackers. Depending on the history of the gang that is behind the…

Can you Decrypt my Lockbit Ransomware Files?

Lockbit is a relatively new strain of ransomware, and to the best of our knowledge, there are no existing Lockbit decrypt tools. You can check for free, publicly available decryption tools here. In most cases, the only way to obtain a working Lockbit decrypt tool is through negotiation with the attackers. Depending on the history…