1. Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.

  2. Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems. 

  3. Instant cryptocurrency transfers. It is always better to avoid giving into the attacker’s demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. If you try to purchase Bitcoin yourself, an intensive know-your-customer process is usually required, which can take 2-6 days for large amounts. We maintain a reserve of the currencies demanded by attackers to make instant payments if needed.

  4. Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.

  5. Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

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