“Ransomware” is a term used to describe a number of computer viruses designed to hold valuable data hostage. These viruses are also sometimes called “cryptotrojans” or “ransom trojans.” Once a ransomware virus infects a system, it attempts to infect the entire network which a computer is connected to, and then encrypts all of the data it can, making the system unusable.
Once it has encrypted all the data it can, the virus will then display a ransom demand containing an email address or contact information of the attackers. Attackers may threaten that the ransom will double, or the data will be lost forever if payment is not made quickly.
If this happens to you, stay calm and don’t panic. We recommend calling experts to solve the problem as quickly as possible.