Professional Ransomware Recovery for Companies

If your files got encrypted and backups fail, it’s a company-wide emergency. Our team of ransomware experts is ready to help and provides incredibly fast assistance to restore your encrypted data. Let our experts guide your company through a secure, compliant and fast ransomware recovery. Read below to find out why you should use a professional ransomware recovery service or start your case now.

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Ransomware Recovery Process

This is how we help restore your encrypted data:


  • ❯  Free assessment
  • ❯  Determine ransomware variant & exploring free recovery options
  • ❯  Identify the attack vector
  • ❯  Evaluate your risk based on historical incident insight


  • ❯  Remove Ransomware virus and patch vulnerabilities
  • ❯  Ransomware protection implementation
  • ❯  Professional IT support
  • ❯  Forensic analysis & reporting (optional)


  • ❯  Fast & safe data decryption
  • ❯  Professional ransom negotiation (If necessary)
  • ❯  Obtaining crypto currency with the customer
  • ❯  Sanctions compliance program checks for ransom payments


  • ❯ Incident report for law enforcement & insurance
  • ❯ GDPR compliance check & reporting
  • ❯ Best-practice security recommendations to avoid reinfection

What should I do if a ransomware attack has hit my company?

As a company or as a IT-service provider, dealing with a ransomware attack is an emergency situation. You may be wondering how the cyber attackers got into the network, whether they were able to steal data or how you can efficiently recover the encrypted data.

As a first step please shut down your computer or server as usual and disconnect all network connections immediately, including any data storage devices and online cloud storage. For more details, please visit the Ransomware Information site.

Do not pay the ransom or try to remove the ransomware trojan on your own. You should leave the removal of ransomware, and the subsequent recovery of your valuable company data to experts.

BeforeCrypt is here to help you as a serious and highly-effective partner in case of a ransomware attack. Thanks to our experience and knowledge from more than 1000 successful ransomware recoveries, in most cases we can recover 100% of your encrypted data.

Keep calm! Contact us, and we can help you!

Ransomware Recovery Ransomware Decryption
Dharma Ransomware Recovery

We can help you with all types of Ransomware.

The following are some of the more common variants of computer ransomware. Removing an Encryption Trojan and restoring the data is not possible for all of them, because there are big differences in the versions of the Trojans.

Start The Ransomware Recovery Process

Are you the victim of a ransomware attack? Fill out this form now to get a free assessment.

Ratings & reviews for BeforeCrypt    

Case Studies From Our Customers

Learn how you can also benefit from our Ransomware Recovery service:
  • Problem

    The entire network was encrypted due a ransomware-attack over the weekend and it was unclear, how to deal with this emergency situation.
  • Solution

    BeforeCrypt immediately advised the customer about legal requirements, removed the ransomware, reduced the ransom through professional cyber-attacker negotiation, provided ransom settlement and restored the customer network and data.

  • Result

    Thanks to the professional ransomware incident support, operations could be restored within 48 hours. The data has been decrypted and the company is fully operational again. Also the customer avoided legal problems and costly self-made mistakes.

Simone Naletto

Simone Naletto

Small company with 10 employees

“The service provided by Before Crypt exceeded our most optimistic expectations from the point of view of the full recovery of compromised data and also in terms of seriousness and post event support. We have no hesitation in recommending this company.”    ★★★★★

Cesvitem Onlus Non-profit Association
Phone: (+39) 41 5700843

Rupert Hamader IT

Rupert Hamader

IT service provider

“Super uncomplicated quick assistance and also quick, fast, competent deployment of the technicians. Processing went very quickly. Would like to give 10 instead of 5 stars.”   ★★★★★

Hamader IT
Phone: (+43) 699 12 66 0000

  • Problem

    Although the customer network was optimally protected against cyber attacks, hackers exploited an unknown security gap and this resulted in encryption upon the entirety of customer data. Since there was no internal expert with knowledge in regards to ransomware, the IT service provider was looking for a firm with expertise.

  • Solution

    BeforeCrypt gave professional incident advice, handled negotiations with the extortionists and the legally compliant ransom settlement, so the IT service provider was fully able to focus on the internal restore.

  • Result

    Together we were able to restore the customer network within 72 hours. Also we closed the open security gap and avoided another incident through the implementation of an extended backup strategy and an emergency plan.

  • Problem

    A large ransomware attack hit a hotel group with over 30 locations. Hotel services fully ceased to operate, over 650 employees were partially unable to work. A fast recovery from backups was impossible and the cyber-attackers had most likely stolen company data.

  • Solution

    The management hired experts as soon as possible in order to avoid more damage and restore operations quickly. BeforeCrypt took on the leading role and coordinated the customer’s internal IT department, took care of ransomware compliance issues and guided the customer through an efficient and secure process and took the lead over the communication with the cyber-attackers.

  • Result

    With the help of BeforeCrypt, the requested ransom was reduced by 75.000 Euro, fortunately the ransom had not to be paid. By restoring the services and re-entering a manageable amount of lost data the downtime of operations was drastically reduced. The analysis of the firewall communication revealed no unduly high data upload so all critical compliance requirements were met.


Thomas Koch

Hotel group with over 30 hotels and 650 employees

“Full recommendation for BeforeCrypt. A huge help for us as medium-sized companies, even though we had a backup strategy – previously found to be good – that turned out to be unsuitable for ransomware. Now we can concentrate on our core business again.”   ★★★★★

Phone: (+49) 30 609 86 45 20

Omar Apostol

Omar Apostol

Company with over 350 employees

“At first ,I had a few hesitations because of the working location between Asia and Europe but after signing the contract and estimation. I felt their professionalism and sincerity on their promise. They never stopped until they recovered all the files that are necessary to our company. Thank you very much BeforeCrypt – Jeff, Christian, Benjamin and Janos – Thank you very much from the bottom of my heart.”    ★★★★★

Singapore Takada Industries PTE LTD –
Phone: (+65) 6861 3666

Philipp Diethelm - diga möbel AG

Philipp Diethelm

Swiss Furniture Store with over 10 locations

“From the first second we felt that we were in good hands. Very fast reaction and response times regardless of office hours, as well as coordinated and uncomplicated cooperation with us and our IT specialists. BeforeCrypt had extensive knowledge of the attacker group and their methods and helped us plan the next steps. Full recommendation & trust!”   ★★★★★

Diga Möbel AG  –
Phone: (+41) 44 802 10 10

Maximilian Madile

Maximilian Madile

Real Estate Group

“I can recommend BeforeCrypt’s service to anyone who has been the victim of Ransomware. The got in touch quickly, are very knowledgeable and their professional standars seemed state of the art. We didn’t get to work with them in the end for a variety of (internal) reasons but I have no reason to doubt that my experience would have been anything less than satisfactory.”   ★★★★★

Madile Group Real Estate –
Phone: (+43) 463 218 180

Europe's Leading Ransomware Experts

At BeforeCrypt, we are committed to providing exceptional support for ransomware incidents. In these difficult situations, our expert knowledge provides peace, security and trust … But don’t just take our word for it.

Ransomware Decryption Service

Why Choose BeforeCrypt Ransomware Recovery Services?

Benefit directly from our experience from over 1.000 successful Ransomware incidents.

Decrypt Your Business Data Fast

With our experience stemming from over 1.000 successful ransomware incidents, we can safely decrypt your valuable data, reduce downtime for your business to a minimum thus saving you a lot of time and hence money.

24×7 Ransomware Recovery

We greatly understand how incredibly important fast progress and high availability is in extreme situations such as a Ransomware Incident. We are happy to assist you with 100% commitment and are available for you around the clock, including holidays and weekends.

Avoid Costly Mistakes By Doing It 'Yourself'

Under no circumstances you should restore your valuable data yourself. There are an almost unlimited number of complications that can arise during manual processing and, as our experience has shown, Do it yourself approaches to ransomware incident response can lead to rather expensive follow-up costs.

Avoid Costly Fines

In the event of ransomware incidents, there are highly critical legal requirements and processes that must be observed. We will discuss with you all legal obligations that you have to fulfill immediately within the first 72 hours in order to avoid hefty fines.

Easy Insurance Reimbursement And Police Reporting

You can easily file an insurance claim for your ransomware incident thanks to our unique and detailed incident report. The report contains all legally required data that must be provided to your insurer or the relevant legal authorities.

Prevent Another Ransomware Attack

We provide you with the world’s foremost strategies and advice for you to be best protected against ransomware attacks in the future. You will receive practical tips that you can implement quickly and easily.
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No Data, No Charge - Guarantee

You are fully covered by our ‘No data, no charge’ guarantee. If we can not recover your encrypted data from ransomware, you pay absolutely nothing for our Ransomware-Incident-Response services. You do not even need to pay our fees upfront, so there is no risk at all!


The only way to know precisely how much ransomware response will cost is to contact us for a free consultation.

Ransomware response cost varies according to the type of attack, how much data is affected, the number of computers infected, and your local environment (computer performance, servers, operating systems). The response includes removal of the ransomware, negotiations with attackers and transferring payment if necessary, restoring data, patching the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims. The course of action our clients choose also affects the overall cost. 

The minimum cost for small companies generally starts around several thousand euros, including the cost of the ransom. However, if at all possible, we strongly recommend avoiding paying the attackers. Paying the attackers encourages them to harm more people. However, if it is not economically feasible, we handle fully legally compliant payments to attackers. The overall expense depends a lot on the ransom amount demanded, and how successful negotiations are. We maintain a database on ransomware gangs to negotiate more effectively. In some cases, negotiations can result in a significant reduction in the ransom payment.

We have a greater than 98% success rate.

In the case of most of our clients who have cyber insurance, their coverage pays the cost of our services, as well as the ransom, if necessary. 



  1. Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.

  2. Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems. 

  3. Cryptocurrency transfers. It is always better to avoid giving into the attacker’s demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you. 

  4. Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.

  5. Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.
  1. Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures

  2. Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features. 

  3. Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features. 

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This “reconnaissance” phase has certain tell-tale signs. If you can catch these early, it’s possible to detect the attacker early and deny them access to the network. 

If you get hit by ransomware, a professional ransomware response service can help to identify and patch security gaps. 

BeforeCrypt is founded, established, licensed and registered in Germany as an GmbH business with worldwide operations. We have a full-time team of staff, contractors and cybersecurity consultants ready to work with you round the clock.

Although based in Germany, our support is available 24/7 and in 20 languages. You can use our contact form here to submit a ransomware ticket.

We are always happy to assist our clients and get them back up and running in minimal time as possible.

In emergencies, we can start with the ransomware data recovery immediately. Since our support team operates 24/7, we can reduce your downtime to a minimum by working non-stop to recover your data.