We have had good success in the past decrypting files affected by MAKOP ransomware. Unfortunately, the only way to obtain a working decryption tool at present is to get it from the hackers.

We can help ensure that this process goes is as fast and safe as possible. Some ransomware gangs will not provide a working decryption tool upon payment, and other will demand a second or third ransom. We keep records on the various active gangs so that we know what to expect.

After we receive a working decryptor, we begin the process of restoring your files immediately. In our experience, letting us handle the recovery process significantly reduces downtime in all cases.

The only way to know precisely how much ransomware response will cost is to contact us for a free consultation.

Ransomware response cost varies according to the type of attack, how much data is affected, the number of computers infected, and your local environment (computer performance, servers, operating systems). The response includes removal of the ransomware, negotiations with attackers and transferring payment if necessary, restoring data, patching the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims. The course of action our clients choose also affects the overall cost. 

The minimum cost for small companies generally starts around several thousand euros, including the cost of the ransom. However, if at all possible, we strongly recommend avoiding paying the attackers. Paying the attackers encourages them to harm more people. However, if it is not economically feasible, we handle fully legally compliant payments to attackers. The overall expense depends a lot on the ransom amount demanded, and how successful negotiations are. We maintain a database on ransomware gangs to negotiate more effectively. In some cases, negotiations can result in a significant reduction in the ransom payment.

We have a greater than 98% success rate.

In the case of most of our clients who have cyber insurance, their coverage pays the cost of our services, as well as the ransom, if necessary. 

1. Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
   
   
2. Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems. 
   
   
3. Cryptocurrency transfers. It is always better to avoid giving into the attacker’s demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you. 
   
   
4. Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
   
   
5. Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

In emergencies, we can start with the ransomware data recovery immediately. Since our support team operates 24/7, we can reduce your downtime to a minimum by working non-stop to recover your data.