Q: How Can I Prevent Ransomware Attacks?

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures. Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features. Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features. If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network. If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

Question 1

How Much Does Ransomware Response Cost?

root-admin · Accepted Answer

The only way to know precisely how much ransomware response will cost is to contact us for a free consultation.

Ransomware response cost varies according to the type of attack, how much data is affected, the number of computers infected, and your local environment (computer performance, servers, operating systems). The response includes removal of the ransomware, negotiations with attackers and transferring payment if necessary, restoring data, patching the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims. The course of action our clients choose also affects the overall cost.

The minimum cost for small companies generally starts around several thousand euros, including the cost of the ransom. However, if at all possible, we strongly recommend avoiding paying the attackers. Paying the attackers encourages them to harm more people. However, if it is not economically feasible, we handle fully legally compliant payments to attackers. The overall expense depends a lot on the ransom amount demanded, and how successful negotiations are. We maintain a database on ransomware gangs to negotiate more effectively. In some cases, negotiations can result in a significant reduction in the ransom payment.

We have a greater than 98% success rate.

In the case of most of our clients who have cyber insurance, their coverage pays the cost of our services, as well as the ransom, if necessary.

Question 2

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 3

How Can I Prevent Ransomware Attacks?

root-admin · Accepted Answer

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures.
Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features.
Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features.

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network.

If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

Question 4

Do You Provide Worldwide Service?

root-admin · Accepted Answer

BeforeCrypt is founded, established, licensed and registered in Germany as an GmbH business with worldwide operations. We have a full-time team of staff, contractors and cybersecurity consultants ready to work with you round the clock.

Although based in Germany, our support is available 24/7 and in 20 languages. You can use our contact form here to submit a ransomware ticket.

We are always happy to assist our clients and get them back up and running in minimal time as possible.

Question 5

How Fast Can You Start With The Recovery?

root-admin · Accepted Answer

In emergencies, we can start with the ransomware data recovery immediately. Since our support team operates 24/7, we can reduce your downtime to a minimum by working non-stop to recover your data.

Question 6

Can you decrypt my Clop ransomware files?

Jeff Stout · Accepted Answer

We have helped a number of clients recover from Clop ransomware and get their data back. There is no readily available free solution to decrypt files encrypted by Clop ransomware; the only working decryption key is in the hands of the hackers.

It's better not to pay the hackers if you can avoid it. However, sometimes, there's no other option. We help facilitate this process by ensuring that the process goes as quickly and smoothly as possible, and with full compliance with all laws and insurance regulations. We also maintain records on different ransomware gangs to protect our clients from scammers.

Our team of experienced negotiators is on call 24/7 to achieve the best possible outcomes for our clients.

Question 7

How Much Does Ransomware Response Cost?

root-admin · Accepted Answer

The only way to know precisely how much ransomware response will cost is to contact us for a free consultation.

Ransomware response cost varies according to the type of attack, how much data is affected, the number of computers infected, and your local environment (computer performance, servers, operating systems). The response includes removal of the ransomware, negotiations with attackers and transferring payment if necessary, restoring data, patching the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims. The course of action our clients choose also affects the overall cost.

The minimum cost for small companies generally starts around several thousand euros, including the cost of the ransom. However, if at all possible, we strongly recommend avoiding paying the attackers. Paying the attackers encourages them to harm more people. However, if it is not economically feasible, we handle fully legally compliant payments to attackers. The overall expense depends a lot on the ransom amount demanded, and how successful negotiations are. We maintain a database on ransomware gangs to negotiate more effectively. In some cases, negotiations can result in a significant reduction in the ransom payment.

We have a greater than 98% success rate.

In the case of most of our clients who have cyber insurance, their coverage pays the cost of our services, as well as the ransom, if necessary.

Question 8

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 9

Can you decrypt my MAKOP ransomware files?

Jeff Stout · Accepted Answer

We have had good success in the past decrypting files affected by MAKOP ransomware. Unfortunately, the only way to obtain a working decryption tool at present is to get it from the hackers.

We can help ensure that this process goes is as fast and safe as possible. Some ransomware gangs will not provide a working decryption tool upon payment, and other will demand a second or third ransom. We keep records on the various active gangs so that we know what to expect.

After we receive a working decryptor, we begin the process of restoring your files immediately. In our experience, letting us handle the recovery process significantly reduces downtime in all cases.

Question 10

How Much Does Ransomware Response Cost?

root-admin · Accepted Answer

The only way to know precisely how much ransomware response will cost is to contact us for a free consultation.

Ransomware response cost varies according to the type of attack, how much data is affected, the number of computers infected, and your local environment (computer performance, servers, operating systems). The response includes removal of the ransomware, negotiations with attackers and transferring payment if necessary, restoring data, patching the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims. The course of action our clients choose also affects the overall cost.

The minimum cost for small companies generally starts around several thousand euros, including the cost of the ransom. However, if at all possible, we strongly recommend avoiding paying the attackers. Paying the attackers encourages them to harm more people. However, if it is not economically feasible, we handle fully legally compliant payments to attackers. The overall expense depends a lot on the ransom amount demanded, and how successful negotiations are. We maintain a database on ransomware gangs to negotiate more effectively. In some cases, negotiations can result in a significant reduction in the ransom payment.

We have a greater than 98% success rate.

In the case of most of our clients who have cyber insurance, their coverage pays the cost of our services, as well as the ransom, if necessary.

Question 11

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 12

How Fast Can You Start With The Recovery?

root-admin · Accepted Answer

In emergencies, we can start with the ransomware data recovery immediately. Since our support team operates 24/7, we can reduce your downtime to a minimum by working non-stop to recover your data.

Question 13

Can you Decrypt my Lockbit Ransomware Files?

Jeff Stout · Accepted Answer

Lockbit is a relatively new strain of ransomware, and to the best of our knowledge, there are no existing Lockbit decrypt tools. In most cases, the only way to obtain a working Lockbit decrypt tool is through negotiation with the attackers. Depending on the history of the gang that is behind the hack, it may be possible to get a functional decryption tool by paying the demands of the attackers. Believe it or not, some gangs actually try to maintain a reputation, and are consistent in delivering decryption tools when payed. Other hackers can be less reliable, however. Some will demand a second or even third payment after being paid the first time. In some cases, they don't provide any decryption tool at all or provide a faulty decryption tool. We actively research the active ransomware hacker groups in order to understand how they operate, the risks of dealing with them, and the probability of success. Knowing the history of a gang helps us understand how to best negotiate with ransomware hackers more effectively. Using this methodology, we have succeeded in negotiating down ransom demands by as much as 80%. To consult with our team of experts to better understand your options, fill out the Ransomware Data Recovery form. If the situation is urgent, you can also contact us by phone on our emergency line any time. Our emergency contact numbers are on the top of the page.

Question 14

How Much Does Ransomware Response Cost?

root-admin · Accepted Answer

The only way to know precisely how much ransomware response will cost is to contact us for a free consultation.

Ransomware response cost varies according to the type of attack, how much data is affected, the number of computers infected, and your local environment (computer performance, servers, operating systems). The response includes removal of the ransomware, negotiations with attackers and transferring payment if necessary, restoring data, patching the vulnerability that led to the attack, and preparing all documentation for legal compliance and insurance claims. The course of action our clients choose also affects the overall cost.

The minimum cost for small companies generally starts around several thousand euros, including the cost of the ransom. However, if at all possible, we strongly recommend avoiding paying the attackers. Paying the attackers encourages them to harm more people. However, if it is not economically feasible, we handle fully legally compliant payments to attackers. The overall expense depends a lot on the ransom amount demanded, and how successful negotiations are. We maintain a database on ransomware gangs to negotiate more effectively. In some cases, negotiations can result in a significant reduction in the ransom payment.

We have a greater than 98% success rate.

In the case of most of our clients who have cyber insurance, their coverage pays the cost of our services, as well as the ransom, if necessary.

Question 15

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 16

How Can I Prevent Ransomware Attacks?

root-admin · Accepted Answer

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures.
Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features.
Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features.

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network.

If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

Question 17

How Fast Can You Start With The Recovery?

root-admin · Accepted Answer

In emergencies, we can start with the ransomware data recovery immediately. Since our support team operates 24/7, we can reduce your downtime to a minimum by working non-stop to recover your data.

Question 18

How Does RYUK Ransomware Encrypt Files?

root-admin · Accepted Answer

RYUK ransomware, notoriously known for attacking corporations and large businesses, uses military grade encryption standards of AES 256 bit and RAS 1024 bit. Without the decryption key, it is impossible to decrypt large amounts of data. To get back up online in the shortest amount of time, the only resort left with victims is to pay the ransom amount.

The method of recovering data by restoring it from backups takes as much as up to weeks which isn't viable for many corporations due to the costly business downtime.

Question 19

Can You Decrypt My RYUK Ransomware Files?

root-admin · Accepted Answer

Depending on the variant of RYUK ransomware, it could be possible that there’s a publicly available decryption method. Please use our request form, and we can check this for free for you. You can also use free websites to check this, too.

Question 20

How Can I Prevent Ransomware Attacks?

root-admin · Accepted Answer

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures.
Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features.
Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features.

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network.

If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

Question 21

Can You Decrypt My GlobeImposter 2.0 Ransomware Files?

Classic Dias · Accepted Answer

Depending on the variant of GlobeImposter 2.0 ransomware, it could be possible that there’s a publicly available decryption method. Please use our ransomware recovery request form, and we can check this for free for you.

Question 22

How Do I Remove The GlobeImposter 2.0 Ransomware Virus?

Classic Dias · Accepted Answer

GlobeImposter 2.0 ransomware creates multiple Windows registry entries, creates hidden executable files and sometimes opens a backdoor in firewalls for further access. There are multiple steps necessary, including the cleaning up of the Windows registry, scanning for malware and the manual cleanup of the GlobeImposter 2.0 ransomware. Depending on the system environment, it is sometimes safer and faster to reinstall the operating system.

Question 23

How Is GlobeImposter 2.0 Ransomware Distributed?

Classic Dias · Accepted Answer

The most common attack vector for GlobeImposter 2.0 ransomware is spam emails and contagious webpages. It is mostly recognized by a zip file attachment in the email that has little to no context.

Globeimposter 2.0 ransomware has wreaked havoc across the globe by bringing down a number of corporate, government and business websites, and entire networks of companies.

Question 24

How Does GlobeImposter 2.0 Ransomware Encrypt Files?

Classic Dias · Accepted Answer

GlobeImposter 2.0 ransomware encrypts files with an AES-256 bit algorithm. This algorithm, like most of those used by ransomware attackers, is currently impossible to break. There are currently no known free decryptors for GlobeImposter, which means that the only options are to restore from backup or negotiate with the attackers, preferably with a professional ransomware recovery team like BeforeCrypt.

Question 25

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 26

How Can I Prevent Ransomware Attacks?

root-admin · Accepted Answer

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures.
Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features.
Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features.

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network.

If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

Question 27

Can You Decrypt My Phobos Ransomware Files?

Classic Dias · Accepted Answer

Although decryption tools exist for some older variants, most newer Phobos ransomware strains have no freely available decryption tools.

In most cases, the only way to obtain a working Phobos ransomware decrypt tool is through negotiation with the attackers. Depending on the history of the gang that is behind the hack, it may be possible to get a functional decryption tool by paying the demands of the attackers. Believe it or not, some gangs actually try to maintain a reputation, and are consistent in delivering decryption tools when payed. Other hackers can be less reliable, however. Some will demand a second or even third payment after being paid the first time. In some cases, they don't provide any decryption tool at all or provide a faulty decryption tool.

We actively research the active ransomware gangs in order to understand how they operate, the risks of dealing with them, and the probability of success. Knowing the history of a gang can help to negotiate with ransomware hackers more effectively. Using this methodology, we have succeeded in negotiating down ransom demands by as much as 30%.

To consult with our team of experts to better understand your options, fill out the Ransomware Data Recovery form. If the situation is urgent, you can also contact us by phone on our emergency line any time.

Question 28

How Does The Phobos Decryptor Work?

Classic Dias · Accepted Answer

Depending on the Phobos variant, there are different Phobos decryptor types. Phobos ransomware is based on a 2-way decryption process. You will receive a decryptor executable, most often called “decryptor.exe”, which scans the computer, network drives, external HDDs and other removable devices. After this scan has finished, you get a “request code.” This contains a public key request, which is unique for each individual user.

The decryptor sends the request code to the attackers, who then generate your decryption keys. The tool then decrypts the files using the keys. This is more or less the same process used for private chat messages; if you've ever used WhatsApp, you've used decryption keys before. When decryption takes place, it converts all of the data in your files to a different form according to a complex pattern. The decryption key contains the formula that was used to modify your files. The Phobos decryptor tool then uses this formula (ie. the key) to revert the files back to their original form.

A decryption key from someone who has already received a Phobos decryption key will not work for you. Each ransomware attack uses a different algorithm.

Question 29

How Do I Remove The Phobos Ransomware Virus?

Classic Dias · Accepted Answer

Phobos ransomware creates multiple Windows registry entries, creates hidden executable files and sometimes opens a backdoor in firewalls for further access. There are multiple steps necessary, including the cleaning up of the Windows registry, scanning for malware and the manual cleanup of the Phobos ransomware. Depending on the system environment, it is sometimes safer and faster to reinstall the operating system.

Question 30

How Is Phobos Ransomware Distributed?

Classic Dias · Accepted Answer

The most common attack vector for Phobos ransomware is an unsecured RDP-Connection (Remote Desktop Protocol). It is followed up by phishing emails and security vulnerabilities.

Just by following basic cyber hygiene principles such as not opening emails and attachments from unknown people, and not downloading any program from torrents, can save you a whole lot of time, trouble and effort.

Question 31

How Does Phobos Ransomware Encrypt Files?

Classic Dias · Accepted Answer

Phobos ransomware encrypts files with an AES-265 bit algorithm. Some variants from Phobos malware are using a combination of AES-265 and RSA-1024 symmetric encryption.

Independent reports have observed that while executing the file, it does not bypass UAC rights and Windows asks for permission to open up the executable file.

Question 32

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 33

How Can I Prevent Ransomware Attacks?

root-admin · Accepted Answer

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures.
Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features.
Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features.

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network.

If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

Question 34

How Fast Can You Start With The Recovery?

root-admin · Accepted Answer

In emergencies, we can start with the ransomware data recovery immediately. Since our support team operates 24/7, we can reduce your downtime to a minimum by working non-stop to recover your data.

Question 35

Wie verschlüsselt Dharma Ransomware meine Dateien?

Accepted Answer

Question 36

Why Use Professional Ransomware Response?

root-admin · Accepted Answer

Professional ransomware response can significantly decrease downtime. We deal with hundreds of cases every year. Through our years of experience, we have developed a streamlined process that brings our clients back online as fast as possible. In the event that a ransom has to be paid, purchasing the necessary cryptocurrency can take days. The process of resolving a ransomware attack without prior experience can take many hours of research. Most of our cases are completely resolved 24-72 hours after we begin the recovery process.
Avoid dealing with criminals and ensure legal compliance. Most companies don’t feel comfortable dealing with cyber-criminals. It can add another layer of stress in emergency. We maintain files on different groups of hackers in order to maximize security and effectiveness of negotiations. We also ensure that all communications and transfers comply with applicable laws and regulations to protect our clients against potential legal problems.
Cryptocurrency transfers. It is always better to avoid giving into the attacker's demands. If backups and normal recovery methods fail, however, there may be no other choice. Most ransomware attackers demand payment in Bitcoin. We guide you through the whole process of creating a crypto currency wallet and buying the crypto currency with you. Therefore we have different cooperation partner in order to prepare your wallet and do the transaction as quick and easy as possible for you.
Ensure data integrity and security. As specialists in the field of ransomware incident response, we are always refining industry best practices for data recovery. We have robust, standardized procedures for backing up encrypted data, restoring data, and removing viruses to ensure that there is no data loss or damage.
Easy Insurance Reporting: All of our clients receive a detailed incident report with all information required by cyber-insurance and for law enforcement purposes. Thankfully, cyber-insurance often covers the cost of cyber-extortion as well as professional ransomware response services. Completing all paperwork correctly from the beginning can speed up the process of filing a claim and recovering lost funds.

Question 37

Can You Decrypt My Dharma Ransomware Files?

root-admin · Accepted Answer

Depending on the variant of Dharma ransomware, it could be possible that there’s a publicly available decryption method. Please use our ransomware recovery request form, and we can check this for free for you.

But it is never a guarantee to completely recover Dharma ransomware files. The ransomware uses AES 256-bit and RSA 2048 encryption standards together to create strong encryption.

Question 38

How Does Dharma Ransomware Decryption Work?

root-admin · Accepted Answer

Depending on the Dharma variant, there are different types of Dharma decryptors. Dharma ransomware is based on a 2-way decryption process. You will receive a decryptor executable, mostly called “decryptor.exe”, which first is used to scan the entire computer, network drives, external HDDs and other removable devices. After this scan has finished, you get a “Request code”, this contains the public key request, and it is completely individual for each victim.

This “Request code” is sent over to the attackers, who then generate your decryption keys. The keys generated are unique for each person. A decryption key which you get from another victim, who has already received a Dharma decryption key, will not work for you.

Question 39

How Do I Remove The Dharma Ransomware Virus?

root-admin · Accepted Answer

Dharma ransomware creates multiple Windows registry entries, creates hidden executable files and sometimes opens a backdoor in firewalls for further access. There are multiple steps necessary, including the cleaning up of the Windows registry, scanning for malware and the manual cleanup of the Dharma ransomware. Depending on the system environment, it is sometimes safer and faster to reinstall the operating system.

Question 40

How Is Dharma Ransomware Distributed?

root-admin · Accepted Answer

Dharma Ransomware's primary method of distribution is through the use of unsecured RDP (Remote Desktop Protocol), a port commonly used by employee and/or remote workers to access a company's network remotely. Hackers use various methods to infiltrate the network via RDP, such as bruteforce attacks, phishing and port scanning.

Once the credentials are compromised, hackers gain access to the entire network, spread Dharma ransomware and eventually end up locking the entire network out of access for the company and their employees.

The problem with RDP is that it's not safe, and Windows is notoriously known to feature an unsecure version of remote desktop protocol. Thousands of corporate RDP credentials are being sold on the dark web for as little as $3 per credentials.

Question 41

How Does Dharma Ransomware Encrypt Files?

root-admin · Accepted Answer

Dharma ransomware encrypts files with an AES-256 bit algorithm. Some variants from Dharma malware are using a combination of AES-265 and RSA-1024 symmetric encryption to encrypt files and make it impossible for companies and individuals to recover their data.

Question 42

How Can I Prevent Ransomware Attacks?

root-admin · Accepted Answer

Backup, Backup, Backup! In most cases, a fresh and secure backup of data can prevent ransomware attack from succeeding. For this reason, many attackers put in a lot of effort to find and encrypt backups. The best backup will be air-gapped, meaning physically disconnected from your main network. It is also important to have a regular backup schedule with robust security procedures.
Install a Next-Gen Antivirus. Next generation anti-virus software combines a classic signature-based antivirus with powerful exploit protection, ransomware protection and endpoint detection and response (EDR). Mcafee, Fireeye, and Sentinel One are all examples of antivirus software with these features.
Install a Next-Gen Firewall. A Next-Gen-Firewall is also called Unified threat management (UTM) firewall. It adds a layer of security at every entry and exit point of your company data communication. It combines classic network security with intrusion detection, intrusion prevention, gateway antivirus, email filtering and many other features.

If you can afford it, having staff or hiring a dedicated service to monitor network traffic can also help to detect unusual activity and prevent ransomware attacks. Ransomware attackers usually do a lot of surveillance on a network before attempting a hack. This "reconnaissance" phase has certain tell-tale signs. If you can catch these early, it's possible to detect the attacker early and deny them access to the network.

If you get hit by ransomware, a professional ransomware recovery service can help to identify and patch security gaps.

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